Privacy Policy

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data includes all data with which you can be personally identified. Detailed information on data protection can be found in this privacy policy.

Responsible for processing

Espenstrasse 28,
65933 Frankfurt am main, Germany

What are Personal Data

Personal data includes all data with which you can be personally identified, such as your name, address, telephone number, and email address.

How do we collect your data

Your data is collected in part by you providing it to us. This may involve data you enter into a contact form, for example. Other data is automatically collected by our IT systems when you visit the website. This is primarily technical data (e.g., internet browser, operating system, or time of page access). This data is collected automatically as soon as you enter our website.

How we use your data

We use your personal data for the following purposes:

  • Provision and personalization of our services
  • Processing of transactions and payments
  • Communication with you, including marketing messages
  • Compliance with legal obligations

Disclosure of data to third parties

We do not disclose your data to third parties without your consent, unless required by law or necessary for the provision of our services.

Cookies and tracking technologies

Our website uses cookies and similar technologies to analyze usage and provide personalized content. You can control the use of cookies in your browser settings.

Data security

We take appropriate security measures to protect your data from unauthorized access, loss, or misuse.

SSL/TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses SSL/TLS encryption.

Google Web Fonts

This site uses web fonts provided by Google for a uniform representation of fonts. When you visit a page, your browser loads the required web fonts into its cache to display texts and fonts correctly.

Contact form and treatment inquiry form

If you submit inquiries to us via the contact form, your information from the inquiry form, including the contact details you provided, will be stored for the purpose of processing the inquiry and in case of follow-up questions.

The processing of the data entered into the contact form is based exclusively on your consent (Art. 6 (1) lit. a GDPR). You can revoke this consent at any time. An informal email notification to us is sufficient for the revocation. The legality of the data processing operations carried out up to the revocation remains unaffected.

The data entered by you in the contact form will remain with us until you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after the processing of your request is completed). Mandatory legal provisions – especially retention periods – remain unaffected.

Your rights as a user

  • Information: You can request information from us about whether personal data about you is stored and what data this is, if applicable.
  • Correction: If your data stored with us is incorrect or incomplete, you can request its correction or completion.
  • Deletion: You can request the deletion of your personal data, unless processing is necessary to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest, or to assert, exercise, or defend legal claims.
  • Restriction of processing: You can request the restriction of the processing of your personal data if you dispute the accuracy of the data, the processing is unlawful, but you refuse its deletion, and we no longer need the data, but you need it to assert, exercise, or defend legal claims, or you have objected to the processing.

Changes to the privacy policy

This privacy policy may be updated occasionally. Therefore, please check for changes regularly.

Monalisa Ashley

Case manager